Advanced Physical Therapy Center Physical Therapy Conway AR
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Frequently Asked Questions

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What is Physical Therapy?

Physical therapists (PTs) are health care professionals who diagnose and treat individuals of all ages, from newborns to the very oldest, who have medical problems or other health-related conditions that limit their abilities to move and perform functional activities in their daily lives.

PTs examine each individual and develop a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. In addition, PTs work with individuals to prevent the loss of mobility before it occurs by developing fitness- and wellness-oriented programs for healthier and more active lifestyles.

Physical therapists provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes. State licensure is required in each state in which a physical therapist practices.

All PTs must receive a graduate degree from an accredited physical therapist program before taking the national licensure examination that allows them to practice. The majority of programs offer the doctor of physical therapy (DPT) degree.

Why Physical Therapy?

The individualized, "hands on" approach that characterizes physical therapist care is highly valued by patients. When a physical therapist sees a patient for the first time, he or she examines that individual and develops a plan of care that promotes the ability to move, reduces pain, restores function, and prevents disability. The physical therapist and the patient then work side-by-side to make sure that the goals of the treatment plan are met.

Therapeutic exercise and functional training are the cornerstones of physical therapist treatment. Depending on the particular needs of a patient, physical therapists may "manipulate" a joint (that is, perform certain types of passive movements at the end of the patient's range of motion) or massage a muscle to promote proper movement and function. Physical therapists may use other techniques such as electrotherapy, ultrasound (high-frequency waves that produce heat), hot packs, and ice in addition to other treatments when appropriate.

Physical therapists will also work with individuals to prevent loss of mobility by developing fitness- and wellness-oriented programs for healthier and more active lifestyles.

What conditions can be treated at Advanced Physical
Therapy Center of Conway?

We help people with orthopedic conditions such as low back pain, neck pain or osteoporosis; joint and soft tissue injuries such as fractures and dislocations; post surgical conditions such as total knee and shoulder replacements, and workplace injuries including repetitive stress disorders and sports injuries.

Additionally we have excellent results treating chronic headaches related to the spine and painful function of temporomandibular joint (TMJ).

If you have a question, please do not hesitate to call the office at (501) 328-5878 to see if we treat your condition. If it is not our specialty, we will gladly refer you to another clinician.

Do I need a physician's referral for Physical Therapy?

Yes and No. Arkansas is a direct access state which means with certain insurances a referral from your doctor is not required. However, some insurance companies require a prescription before services will be authorized.

Will my insurance cover physical therapy services?

Most insurance plans cover physical therapy treatments provided by a licensed physical therapist and we accept most insurance plans.

At your first visit, we will call your insurance carrier to verify your benefits. Your insurance will in some cases authorize a certain amount of visits and inform us if there is a co-pay associated with your plan.

Keep in mind that it is likely you will have a deductible and a co-pay or co-insurance that you will be responsible for paying out of pocket.

See our Fee Schedule page for more information or call our office at (501) 328-5878 and we will verify your insurance benefits.

Do I have a choice where to attend Physical Therapy?

Yes. As a patient you have the right to request the physical therapy clinic of your choice. This is the same principle as choosing which pharmacy you use to get your prescriptions filled.

If your physician is unfamiliar with our facility, recommend they contact our facility about the services we provide.

How do I schedule an appointment?

If you have your prescription, give Belinda a call at (501) 328-5878 and we can arrange a time for your initial visit. Sometimes, physicians fax the referral to us in which case we will contact you to set up the initial visit.

What should I bring to my first visit?

For your first visit, you should bring the following:

  • Your insurance card and picture ID/driver's license.
  • Any operative, MRI, and x-ray reports.
  • A list of your current medications, supplements and drug allergies.
  • If you would like, you can download and fill out the patient intake forms and bring them to your first visit.
What should I wear to Physical Therapy?

In general, wear comfortable clothing and athletic shoes that will allow you to move around. If the impairment you present with is an upper body problem (cervical, shoulder, upper back), a gown can be provided to maintain your modesty. If the problem is low back or lower extremity, shorts are recommended to allow easier access to the area. We do have private treatment rooms so it is possible to change clothes at the clinic.

What should I expect on my first visit?

Your first visit is the initial evaluation. During this visit, your physical therapist will take a thorough history of your condition and then take specific tests and measurements to pinpoint your impairment. Your therapist will use this data to make a clinical judgment of your diagnosis and prognosis. Then your therapist will formulate a specific treatment plan to resolve the problems identified. Goals will be set with your input as well.

How long will my visit last?

Your initial visit will last 60-90 minutes. We also ask that you arrive 15 minutes prior to this appointment to complete paperwork. Treatment sessions, after the initial evaluation, typically last in duration anywhere from 45 minutes to 75 minutes depending on the patient and their diagnosis.

How many times will I need to come?

The amount of visits will be set by your therapist with your cooperation. These visits do have a range depending on the patient's diagnosis but typically the average number of visits is 15.

How is my progress measured?

Your progress is an ongoing process and your therapist will be evaluating you during each session to quantify this progress. Periodically, you will be asked to fill out surveys relating to your daily function to measure progress as well.

What is my responsibility to Physical Therapy?

Physical therapy requires the co-participation of the therapist and patient. Success is unlikely if the patient only does their exercises during their sessions. It is imperative that your follow through with your self care program including home exercises and activity modification that your therapist will instruct you in. The self care program helps to speed recovery and prevent further injury.

Will the therapy hurt?

It is possible that you can experience some muscle soreness. Just because soreness occurs does not necessarily mean that the condition has worsened. The objective is to make your rehabilitation as comfortable as possible.